On Iburst which is a shared connection we have 4 packages:

I'm quite frustrated that ISPs are not more forthcoming with this kind of
information (more on that below). When I first saw these offerings on their
web site, all I knew was the speed and cost. The share ratio and monthly cap
play a HUGE part in deciding between one ISPs offerings and comparing them
to another ISP.

In this case, I could not understand why the Pro package was 2.5x more with
only double the speed. Now, with more information, you can see that the
share ratio is quite a bit less and the monthly cap is also much larger.

Personally, these caps are still way to small. If it were double that, I
would be happy. I have little doubt that most users are well under that cap
and the ISP should allow flux in the system.

After emailing sales, I got an immediate reply that she was out of the
office for a week. I guess they are not interested in drumming up much
business. So then I emailed all the email addresses. I got a fairly quick
reply but it was not helpful, after a few back and forth emails with zero
additional information, I finally got the details I was asking for to begin
with, which you can now see above.